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Privacy Policy

Last updated: April 05, 2025

This Privacy Policy describes the policies and procedures of Home Appliances ("Company", "we", "us", or "our") regarding the collection, use, and disclosure of your information when you use our website and services. It also explains your privacy rights and how applicable laws protect you.

We use your personal data to provide and improve our services. By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation

Words with the first letter capitalized have defined meanings as explained under the following conditions. These definitions shall apply regardless of whether they appear in singular or plural form.

Definitions

For the purpose of this Privacy Policy:

  • Account means a unique account created for you to access our services or parts of our services.
  • Affiliate refers to any entity that controls, is controlled by, or is under common control with a party.
  • Company (referred to as either "the Company", "We", "Us" or "Our") refers to Home Appliances.
  • Cookies are small data files stored on your device by a website to track information about your browsing activity.
  • Country refers to: India.
  • Device means any device that can access the Service such as a computer, smartphone, or tablet.
  • Personal Data means any information that identifies or can be used to identify an individual.
  • Service refers to the website and online services provided by Home Appliances.
  • Service Provider means any third-party company or individual hired to facilitate our services, analyze how the services are used, or perform services on our behalf.
  • Usage Data refers to data collected automatically through your interaction with our services.
  • Website refers to Home Appliances, accessible from https://homeappliances.services.
  • You mean the individual using the Service or the legal entity on whose behalf such individual is accessing the Service.

Personal Data

While using our website or making a purchase, we may ask you to provide personally identifiable information, which may include but is not limited to:

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address
  • City, State, ZIP/Postal code
  • Purchase history

Usage Data

Usage Data is collected automatically and may include:

  • Your device’s IP address
  • Browser type and version
  • Pages visited
  • Time and date of visit
  • Time spent on each page
  • Device identifiers and diagnostic data

If you access the service through a mobile device, additional information may be collected such as the device model, OS version, and mobile IP address.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website usage. These include:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device until manually deleted or expired

You can choose to disable cookies in your browser settings, but some features of our website may not function properly if you do.

Cookies we use include:

  • Essential Cookies: For site functionality
  • Analytics Cookies: To analyze website traffic
  • Preference Cookies: To remember your preferences and settings
  • Use of Your Personal Data

    We may use your personal data for the following purposes:

    • To fulfill product orders and deliver the goods you purchase from us
    • To manage your Account and provide customer support
    • To communicate with you through email, phone, or SMS regarding updates, offers, or order-related queries
    • To improve our website through analytics and user feedback
    • To comply with legal obligations or resolve disputes
    • For marketing purposes, only with your explicit consent
    • To process transactions and refunds securely

    Disclosure of Your Personal Data

    We may share your personal data with:

    • Service Providers to assist with order fulfillment, shipping, and analytics
    • Business partners or logistics partnersfor delivery purposes
    • Authorities,if required by law or for legal proceedings
    • Successors, in case of a business merger, acquisition, or sale

    We never sell or rent your personal data to third parties.

    Data Security

    We take appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

    Your Rights

    Depending on your location, you may have the following rights:

    • Access your personal data
    • Request correction of inaccurate information
    • Request deletion of your data
    • Withdraw consent at any time (where applicable)

    To exercise any of these rights, please contact us.

    Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. We encourage you to review this policy periodically.